Is it safe to use my credit card?
Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on the Veri-Check System which utilizes industry-standard security measures, including SSL (Secure Sockets Layer). Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone (816.280.3280) or fax (206.203.4857) at the numbers below. All account information submitted to us is safely isolated from unauthorized Internet access.
Sales Tax
Sales tax will only apply to residents of Missouri where we are located, but not to any other US state or the rest of the world.
How can I pay for my order?
We accept Visa and MasterCard. We also accept PayPal, as well as checks and money orders. Orders paid by check will usually not be processed until the funds have been verified. If you are sending a check, please send it to Bits2Pieces, 3 Baber Circle, Camden Point, MO 64018.
How much will my shipping charges be?
During the order process, you will be given a list of different shipping methods from which you can pick the one that suits you. The total cost of goods and the cost of shipping as well as sales taxes if applicable are clearly displayed. UPS and FedEx Ground are the most common shipping methods. For these methods, the shipping charges are calculated by multiplying the order total by 10% and adding $5.00. If shipping outside the continental US, please contact us for a shipping quotation.
What if I need to return my order?
You may return an item in its original condition for a refund or credit within 30 days of receiving it. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied with the packing slip. Please contact us for proper shipping address. After a return has been received, it may take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you.
What if you don't have all of the items in stock?
If an item you ordered is out of stock, it will be back-ordered automatically and you will be e-mailed in regard to the backorder.
What is your policy on Privacy?
We don't like to receive junk mail, and we figure you don't either.
So SeeTheBirds.com never sells, rents, leases, or trades your name, your address, your phone number, your email address, or any of your personal information.
Never have. Never will. That's a promise.
